Managed IT Services Pricing Melbourne
Simple, Transparent IT Support Plans
No hidden fees. No lock-in contracts. Choose the right plan for your Melbourne business
and scale whenever you're ready.
Small Office Package
Up to 3 usersWHAT'S INCLUDED
- Helpdesk Support
Fast assistance whenever you have an IT problem - System Monitoring
Proactive health tracking to catch issues early - IT Security Protection
Strong defence against viruses and cyber threats - Data Backup
Your important files are safely backed up so nothing is ever lost
Premium Package
Up to 6 usersEVERYTHING IN SMALL OFFICE, PLUS:
- Standard Business Hours Support
Monday – Friday coverage for your team - Cloud Backup
Secure off-site backups to protect against data loss or cyberattacks - Multi-Factor Authentication (MFA)
Extra login protection to stop unauthorised access - Security Patching & Updates
All systems kept updated so your business stays protected
Enterprise Package
Unlimited usersEVERYTHING IN PREMIUM, PLUS:
- Premium Technical Support
Faster response times for all IT issues - Continuous Monitoring & Proactive Patching
24/7 system health monitoring with ongoing security updates - Advanced IT Security Controls
Strengthened protection for devices, users, and data - Vulnerability Management
Regular scanning to detect and remediate security weaknesses - Compliance Management (Essential 8)
Guidance and documentation to meet Australian Government cybersecurity standards
Why Choose Managed IT Services?
Proactive Security
We monitor threats before they become breaches — patching, antivirus, MFA and more keeps your business protected around the clock.
Fast, Reliable Support
Get expert help quickly. Our Melbourne-based helpdesk resolves IT issues fast so your team can stay productive without interruption.
Secure Cloud Backup
Your data is backed up securely off-site. Whether it's accidental deletion or a ransomware attack — your files are always recoverable.
Predictable Monthly Cost
No surprise bills. A flat monthly fee covers your IT support so you can budget accurately and focus on growing your business.
Essential 8 Compliance
Our Enterprise plan helps Australian businesses work toward the Government's Essential 8 cybersecurity framework with proper documentation and guidance.
Local Melbourne Expertise
We're not an overseas call centre. Our technicians are based in Melbourne and understand the needs of Australian businesses firsthand.
Compare All Plans at a Glance
See exactly what’s included at each pricing tier before you decide.
| Feature | Small Office $499/mo | Premium $999/mo | Enterprise $1,999/mo |
|---|---|---|---|
| Users & Coverage | |||
| Users covered | Up to 3 | Up to 6 | Unlimited |
| Helpdesk support | ✓ | ✓ | ✓ |
| Standard business hours (Mon–Fri) | × | ✓ | ✓ |
| Priority / faster response times | × | × | ✓ |
| Security | |||
| IT Security Protection (endpoint / antivirus) | ✓ | ✓ | ✓ |
| Multi-Factor Authentication (MFA) | × | ✓ | ✓ |
| Security patching & updates | × | ✓ | ✓ |
| Advanced IT security controls | × | × | ✓ |
| Vulnerability management | × | × | ✓ |
| Essential 8 compliance support | × | × | ✓ |
| Monitoring & Backup | |||
| System health monitoring | ✓ | ✓ | ✓ |
| Continuous 24/7 monitoring | × | × | ✓ |
| Local data backup | ✓ | ✓ | ✓ |
| Cloud / off-site backup | × | ✓ | ✓ |
Explore Our Business IT Services
All managed plans are backed by our specialist services — available on demand for your Melbourne business.
Frequently Asked Questions
Everything you need to know about our managed IT support plans.
Not Sure Which Plan Is Right for You?
Talk to one of our Melbourne-based IT specialists. We’ll assess your business needs and recommend the best fit — no pressure, no obligation.
