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Customer Reviews

Very Happy Customer

Rated 5.0 out of 5
01/07/2020

Computer Cures Team has gone extra miles to help me out with technology issues.

It is fabulous service. I am lucky to know you.

A. Tran

Response from Computer Cures

Thanks for your review and feedback, I really appreciate it. Thx Harry.

Super-charge your wifi & internet!

Rated 5.0 out of 5
28/06/2020

I recently used Computer Cures to get us fix our dodgy wifi and get us set up on the NBN – fantastic service!!

For a very reasonable fee (tax deductible if you’re working from home!), Paul will come to your home, check your current internet speed, provide options for equipment, plants etc and get you sorted fast! I was putting off moving to the NBN because of the myriad of options and confusing jargon – Paul explained everything in layman’s terms and just made everything easy. We’re now on the medium NBN plan and have 9 times the download speed than before – would happily recommend!

Todd Hunter

Response from Computer Cures

Thanks Todd, I appreciate your feedback. I am very pleased your have super fast internet speeds now.

Persistence Pays Off!

Rated 5.0 out of 5
21/02/2020

Completed a full renovation of an old home and the standard wireless network just wasn’t working. Paul came in and installed 4 new wireless access points, connected tv’s, printers, Sonos, and other bits of tech. Made a big difference straight away. There were a few very technical niggles that were not solved straight away but Paul did not give up. A couple of extra visits (and no doubt a bit of research) later and every last detail is working perfectly. I would never have been able to do this on my own. Thank you.

Matthew Berry

Response from Computer Cures

Hi Matthew, Thanks for your review and feedback. I am very pleased with the end result of your new wireless system. I appreciate your patience, we got it perfect in the end.

Excellent service

Rated 5.0 out of 5
17/01/2020

Thank you so much, Paul, for your excellent service in upgrading my computer’s operating system. All was completed so efficiently, from my initial telephone inquiry to its return this morning, all done! I am more than pleased to join so many others in leaving a ‘five stars’ review of the professional and, importantly, friendly service provided by Paul and Computer Cures, and greatly reassured to know who to call with any computer issues I may have in the future.

Thank you so much again, Paul, for making this process so painless – all your high recommendations are very well deserved.

Jenny Campbell

Response from Computer Cures

Hi Jenny, Thanks for your review and feedback. Your computer is now future-proofed by being upgraded to windows 10. Let us know if you ever need any help with any other computer issues. PS: your dog is so much fun.

Great service- a pleasure to deal with

Rated 5.0 out of 5
16/01/2020

Edward replaced the hard drive in our iMac. The turn around was quick and the service was excellent. Edward explained what he had done and took the time to show me around the updated operating system. If we ever need computer support again we will definitely call Edward. Highly recommend his services.

Maddy

Response from Computer Cures

Thanks for your kind review Maddy, it was nice meeting David and you.

Hard Drive change

Rated 5.0 out of 5
21/12/2019

It is such a pleasure speaking with IT techs who actually KNOW what they are doing. My computer had slowed and memory degraded and I needed to get it changed to a solid state drive. I could tell that Edward Carter was clearly a trustworthy professional from the first call. (There are too many “idiot geeks” out there! I’ve seen them and I would never allow them to mess around with my computer.) Not only did he do a terrific job on my computer (yay! it’s fast, and it has TONS of memory now), but he has also undertaken the task of exploring the possibility of getting hold of the Extended Security Upgrade (ESU) for Windows 7. He understood what the ESU was – unlike the idiots I had to deal with that were supposedly official Microsoft Support.

It is extremely difficult for small business to get quality IT support. I am really glad to have found Computer Cures. They are now my go-to people.

Siu Ling

Response from Computer Cures

Thank you for your kind review and the opportunity to resolve your IT needs. Hope to see you again. Regards Edward.

Incredible service!

Rated 5.0 out of 5
08/11/2019

Starting from the introductory email acknowledging my request, Computer Cures has only exceeded my expectations. Their incredible customer service paired up with superb technical expertise is commendable, but their biggest and most impressive achievement was the honesty in which they conduct business. I would not doubt in contacting them again for any of my computer needs, and I highly encourage anyone to trust Paul and his team to handle any requirement.

Sebastian

Response from Computer Cures

Hi Sebastian, Thanks for your review and feedback. I am so glad we got to the bottom of your motherboard issue. Feel free to drop by our office anytime to have a chat or a beer. 🙂

No more wifi dead spots

Rated 5.0 out of 5
04/11/2019

We have quite a large multi-level house and ever since the NBN was installed we have had problems with the wifi dropping out in parts of the house and being non-existent in others. Paul was extremely helpful and knowledgeable from the moment I first spoke to him on the phone. He came and did his on-site assessment, told me exactly what was required (and the cost) and then came and did the work when he said he would. Our wifi is now perfect in every room of the house and even works outside the back of the house! We can now stream Kayo, Netflix and other programs directly to our TV screens from our phones with no lags or drop-outs. Paul stayed at our place until he was certain everything was working 100% and explained it all to me in plain English. His customer service is exceptional and I highly recommend him for your home IT needs.

Craig Whatman

Response from Computer Cures

Hi Craig, Thanks so much your for feedback and review. It was a alot of fun fixing your wifi, and I am happy to hear the results are great. Thanks again for your review. We appreciate it.

Urgent iMac fix !!!!!

Rated 5.0 out of 5
25/10/2019

Paul and Edward, the mac experts saved my day!

We had our beautiful mac refused to start all of a sudden. In the midst of our busy season, we couldn’t afford losing a single second.

Taken my iMac to Edward, he immediately made the right diagnosis and had the faulty HDD replaced with a super fast SSD!

Within a afternoon, our iMac is up and running again. I cannot stress how professional and efficient they are.

I strongly recommend Computer Cures to everyone!

Ivan

Response from Computer Cures

Thanks Ivan for your review and feedback, I am glad we were able to help.

Repair of Sonos system

Rated 5.0 out of 5
11/08/2019

Have had many CDs loaded onto my computer with the Sonos system some years ago, controlled by an Ipad. The system failed for unknown reason many months ago. Despite telephone conversation with Sonos, there was no resolution to the problem.

Paul arrived promptly after an influenza-like illness caused some delay. He found that the problem was an outdated Ipad which could not be upgraded to the most recent Sonos application. He was then able to transfer the controlling mechanism to my Iphone. The system has been working very well thereafter.

For yet another Techno-Dinosaur like me as one of his clients, this was wonderful.

Paul was easy to relate to and almost a friend by the end of the consultation.

Cannot recommend him enough…

Andrew Tulloch

Response from Computer Cures

Hi Andrew, thanks so much for your feedback and review, we really appreciate it. I am so glad we were able to fix everything up for you. SONOS can be a little tricky at the best of times. It was great meeting you, and always great to have a chat.

 

Site Reviews Summary

5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 388 reviews)
Excellent99%
Very good1%
Average0%
Poor0%
Terrible0%

 

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