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Remote IT support for the COVID-19 pandemic

The Coronavirus (COVID-19) outbreak has completely transformed the way we live. For many of us, working from home is one of the most significant changes we’ve had to make.

There are many advantages to working from home – no more peak-hour commute and no more sitting next to the guy that eats tuna every day […]

Should you upgrade to macOS Catalina?

Most computer users feel a little apprehensive when a new operating system (OS) update is released. Experience has taught us that what’s new isn’t always as good as what came before – especially if you are using an older model device.

If you are a Mac user deciding whether or not to upgrade to macOS […]

Protect yourself from these dangerous Facebook Scams

Scams and other digital threats have come a long way since the email spam of the late 90s and early 2000s, and malicious actors are employing more sophisticated tactics than ever before to harvest personal information and turn it for a profit.

Facebook, with its more than 2.37 billion users worldwide, is one of the […]

Managed IT services vs break/fix services: what’s the difference?

Managed IT services and break/fix services both play critical roles in business IT support. Looking to complement the capabilities and IT resources they have in place, small- and medium-sized businesses (SMBs) are tasked with choosing between the two.

Both managed and break/fix services share the same goal: to address IT concerns such as installations, repairs, […]

5 Mistakes you’re probably making that result in a slow Mac

Are you grappling with a slow Mac computer? There are few things in life more infuriating than that smug rotating rainbow wheel. The good news is, by changing a few of your bad computer habits, you can significantly improve your device’s performance.

Here are five mistakes you are probably making that has resulted in a […]

The easiest ways to backup smartphone photos

With a camera in our pockets all day every day, we are taking more photos than ever before. Gone are the days of reserving film – or even keeping tabs on our digital camera’s memory card. Now, we snap countless photos and videos in an attempt to capture the moment perfectly.

Eventually, however, our phones […]

How to avoid scam emails

Email – for many of us, it’s the first thing we look at when we wake up in the morning and the last thing we check before we head to bed in the evening.

Perhaps unsurprisingly, more than 293.6 billion emails are sent each and every day. This number is set to surpass 347.3 billion […]

Are 5G and 5 GHz Wi-Fi the same thing?

Are 5G and 5 GHz Wi-Fi the same thing? The two names certainly look alike, and both relate to internet connectivity – but that’s where the similarities end.

5G is the next generation of cellular service and has nothing to do with Wi-Fi. 5 GHz Wi-Fi, sometimes incorrectly referred to as 5G Wi-Fi, is one […]

Can I upgrade the RAM in my Mac?

It’s true. Mac computers are not as easy to upgrade as PCs. That being said, upgrading some components – such as RAM – is quick and straightforward, especially if you use an iMac or older laptop.

In this article, we’ll help you answer the question, ‘Can I upgrade the RAM in my Mac?’

Let’s jump right […]

How to prepare your business for a natural disaster

What would happen if your office burned down? What if it flooded or was caught in a tropical storm? How would your business cope in the event of a prolonged power outage?

If you’re unsure, it’s time to prepare your business for a natural disaster. In this article, we’ll walk you through six critical features […]