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Portfolio
- 2 Storey Home: Setting up a business grade wireless system on each level and a NAS Backup system for 2 iMacs and 2 PC laptops
- A client in Brighton was in a bike accident, and their laptop was damaged. We were hired to write an insurance report so the client could get a new laptop (via their insurance company)
- A Client in Elwood called saying his computer screen was all “green”. Turned out the graphics card had damaged ‘pins’ in the back, so it could not display colours correctly. Replaced the card, all colours went back to normal.
- A client in Hampton, had a computer which would not turn on anymore. Diagnosed a faulty powersupply. Installed a more reliable unit and upgraded the hard drives for speed imrpovements.
- A small business in Sandringham was having problems printing through their network. We changed settings in their modem and re-setup the printer.
- An Accountant's computer suddenly died. Diagnosed a faulty hard drive. Purchase a new SSD hard drive (5 times faster), and re-installed windows and all applications & email accounts.
- An Elsternwick client was experiencing a slow computer and strange pop up advertisements. After performing a deep level clean up we discoverd 7 viruses and 35 malware programs. After our clean, the speed of the computer increased dramatically.
- An Elwood client's computer picked up a virus from an infected email attachment. We remove the virus 100%, cleaned up the computer and recovered all his files.
- Client complained of extremely slow and crashing iMac – diagnosed a faulty hard drive, replaced & installed new hard drive. And reinstalled all software and apps. Client saved $1,500 as she did not have to buy a new iMac
- Client in Parkdale had a faulty laptop and faulty hard drive, so we helped her purchase a new Lenovo laptop. Removed old hard drive and recovered and transferred all her personal information.
- Clients computer would constantly crash and give blue screen errors. Computer was overheating due to years of built up dust. Cleaned out the computer. Computer temperature went back to normal range and crashing stopped.
- Helping a client in Hawthorn get Telstra Cable Internet (Telstra told her she could not get it, even though her apartment was pre-wired for it)
- Kwik Kopy in St Kilda could not print to their large-format Fuji-Xerox Printer. We investigated and found a faulty print server. We worked with Fuji-Xerox to organize a replacement and helped to re-setup 4 PCs in the office so they could print again.
- New Optus Cable Internet & Modem Installation – Setup a full home wi-fi network and setup 3x PCs, 2 iPads, and a Smart TV
- Purchased a 1TB external portable hard drive for a client who wanted automated backups setup on his PC laptop.
- Setting up 2x Ubiquiti Wireless units in a triple-brick home in Sandringham. Increased the wireless signal by 75%, and full wireless in the backyard as well.
- Setup a USB wireless card for a home business professional whose iMac had faulty wireless, and needed working internet straight away.
- Teaching a client how to use his new BOSE noise cancelling headphones with his Surface Pro 4 tablet and new TV.
- We fixed a very frustrating Windows 10 issue that occurred after a Windows security update for a client in Sandringham.
- We fixed a Windows 7 PC error message that was preventing a client in Caulfield from accessing her internet and emails.
- We helped a painter in Brighton East fix a ransom-based virus. We were able to recover all his business files and 15 years of family photos.
- We installed a Fuji Xerox wireless printer for a client so she could print from her two Mac Book Pro laptops and also setup (and tested) the built-in FAX machine.
- We purchased a BOSE sound bar for an 86 year old client who found her TV speakers lacked clarity. She also used hearing aids, so this system made it easier for her to hear clearly.
- We purchased and setup a 50inch Sony TV for an older client in Toorak. She was struggling to see with her old 40 inch LG TV. We also setup her Foxtel Box and taught her how to use her new TV
- We setup a business-grade Kyocera Multifunction printer, NAS backup system, Surface Pro 4 Tablet and Skype Speakerphone system.
- We setup a new HP desktop computer and dual monitors for a Psychologist in St Kilda. We also had a nice visitor, who was curious about our work.
- We setup a new Optus Cable Modem with a 24-port Ethernet switch which runs to every room in the house. It connects with 3 PCs, a NAS backup system and home theatre in the lounge room.
- We setup a new Synology 2-Bay NAS backup system for a business owner in Brighton East.
- We setup a UPS power backup system, which gives 15 minutes of battery power in case of an electrical outage. It also runs surge protection.
- We setup automated backups from 4 PCs to a (4-Bay) NAS backup system in a small factory in Bentleigh East.
- We setup Satellite Foxtel with an IQ2 box and connected it to the internet so the client could use the Foxtel “Online Catch Up” Service
- We worked with a Jewelry store in South Melbourne who could no longer access their MYOB accounting software on their two iMacs.
- Working with Kwik Kopy in St Kilda installing their new VoIP phone system and providing on-going support
Posts
- 10 Changes to Make to Your New Windows 10 Computer
- 10 reasons to outsource your IT support
- 10 Reasons to Upgrade to Windows 10
- 10 significant benefits of fibre internet for business
- 13 Ways to Increase Internet Speed
- 2.4 and 5 GHz Wi-Fi: What’s the Difference?
- 3 compelling reasons to avoid all-in-one computers
- 3 Reasons Why You Should Never Use a Free Email for Your Business
- 3 types of broadband explained
- 3 Ways To Securely Erase Your Hard Drive Before You Dispose Of Them
- 5 Benefits of Recycling Old Computers
- 5 Features of Google Photos that Make Your Life Easier
- 5 good reasons to use a desktop computer
- 5 Mistakes you’re probably making that result in a slow Mac
- 5 Signs of a Failing Hard Drive
- 5 ways a 3CX phone system can benefit your business
- 5 Ways to Free Up Disk Space on Your Mac
- 5 Ways to Free Up Disk Space on Your PC
- 5 Ways to Improve Your MacBook Battery Life
- 5 ways to speed up your Mac computer right now
- 5G in Australia: What you need to know
- 6 Reasons to Use NAS for Data Storage and Backup
- 6 ways to speed up Windows 10
- 7 Important Factors to Consider When Buying a New Laptop
- 7 Reasons Why Upgrading to Windows 10 is a Bad Idea
- 7 Things to Do When You First Get an iPhone
- 7 Tips to Speed Up Your PC
- 7 ways to improve your laptop’s battery life
- 8 Common Warning Signs of Malware on Your Computer
- 8 ways to clean up your digital photo collection
- 9 Reasons to Upgrade to Microsoft Office 365 Today
- 9 reasons why you probably don’t need a new computer
- 9 tech mistakes small businesses make (and how to avoid them with IT support)
- 9 Things to Know When Buying a Computer
- A Beginner’s Guide to Saving Money using Skype
- A Comprehensive 6-Step Guide to Buying a TV
- A realistic guide to cheap Windows 10 Pro keys
- Antivirus Software: Why You Need It
- Apple iPad Pro vs Surface Pro 4: Which Hybrid Tablet is Best for Business
- Apple TV Setup: 5 Things You Should Do First
- Are 5G and 5 GHz Wi-Fi the same thing?
- Are cheap laptops worth it?
- Best Anti-Virus Software for Mac
- Business VPN: What is it, and how can it secure your company?
- Can I upgrade the RAM in my Mac?
- Cloud Computing: What is ‘the Cloud’?
- Data recovery Melbourne: What is it and how does it work?
- Do I have Internet Addiction Disorder (IAD)?
- Do you really need a battery backup for your PC?
- Does your business need a backup internet connection?
- Email for business: Office 365 vs in-house Exchange server
- Every NBN technology explained
- Five reasons upgrading to Windows 10 is worth it
- Hard Disk Drive vs Solid State Drive: What’s the Difference?
- Hardware for business: how to purchase the gear you need
- How do I find the best computer repairs near me?
- Help! Make my Mac faster
- How much does spam cost your business?
- How to avoid scam emails
- How to Back Up an iPhone and iPad
- How to Backup Your Mac with Time Machine
- How to Choose the Best Storage Solution for your Business
- How to clean Windows 10 of all its annoyances
- How to clear your cache on any browser
- How to Connect Your MacBook to Your TV
- How to diagnose and repair an overheating laptop
- How to downgrade macOS to an older version
- How to Find Your Wi-Fi Password If You’ve Forgotten It
- How to Get Better Wifi Throughout Your House
- How to Install Windows on a Mac Computer
- How to Organise Your Family with Google Calendar
- How to perform a MacBook battery check
- How to Perform Regular Computer Maintenance
- How to prepare your business for a natural disaster
- How to Protect Your Child Online from Adult Content
- How to Protect Your Facebook Privacy
- How to Remotely Access Your Computer Over the Internet
- How to replace Edge as the default browser in Windows 10
- How to scan a document on Windows 10
- How to set up parental controls
- How to Setup and Manage Multiple Monitors
- How to Spot Phishing Emails: 5 Tell-Tale Signs
- How to Stop Legitimate Emails from Being Marked as Spam
- How to Stop Spam Emails
- How to take better photos with your phone
- How to Turn off Windows 10’s Built-in Advertising
- How to Upgrade Your Computer with an SSD
- In-house server vs cloud server: Which is better for business?
- Internet for Business: Which is Best?
- Introducing 8K TV: Everything you need to know
- Mac vs PC: 10 Reasons PCs are Better than Macs
- Mac vs PC: 10 Reasons Why Macs are Better than PCs
- Managed IT services vs break/fix services: what’s the difference?
- Microsoft Office 365 multi-factor Authentication: How to protect your business data
- Microsoft Surface Studio vs iMac 5K
- Must-know family tech support tips for the school holidays
- Office 365 vs Google Suite: Which is better for your business?
- Only work with IT support companies with these must-have traits
- PC Upgrades that will Improve your Computer’s Performance
- POP, IMAP, or Exchange: Which Type of Email Account Should You Use?
- Power outage protection for computers
- Protect yourself from these dangerous Facebook Scams
- Protect Yourself Online with these 7 Steps
- PUPs: What is a Potentially Unwanted Program?
- Ransomeware Email Scam that Copies AGL Energy Bills
- Remote IT support for the COVID-19 pandemic
- Remote Tech Support: How it will Benefit Your Small Business
- Should I Buy an Ultrawide Monitor?
- Should I install internet cabling in my house?
- Should you pay extra for faster internet?
- Should you upgrade to macOS Catalina?
- Switching to the NBN: What to Consider and What to Expect
- Synology NAS: How to setup and start using your NAS device
- The Average Lifespan of a Hard Drive
- The Best Free Email Providers
- The best online backup services
- The best streaming service in Australia: Netflix, Stan, Amazon Prime, or Foxtel Now?
- The Best Way to Boost Wireless Internet in Your Home
- The best way to organise computer files and folders
- The difference between cloud backup and cloud file syncing
- The Difference Between Memory and Storage
- The easiest ways to backup smartphone photos
- The Real Reason Your New Laptop Runs Slow
- The Ultimate Guide to Cleaning a Desktop Computer
- Tips for Building a Home Network
- Top 10 Must-Have Software for Windows
- Top 10 Reasons I Love Dropbox Cloud Storage
- Top 8 Benefits of Microsoft Office 365
- Types of Malware: Viruses, Trojans, Worms, and More
- Ultra HD 4K TV: Is It Worth It?
- Virtual phone systems: why your business needs one
- Watch Out for Scammers Posing as Telstra Customer Service
- What are Sonos speakers?
- What happens when my iPhone is on Lost Mode?
- What happens when you turn on your computer?
- What is a VPN and do I need one?
- What is cryptojacking and how can you protect yourself?
- What is Ransomware and How Can It Impact Your Business?
- What is ransomware? Should you pay the ransom?
- What is the Best Email System for Small Business?
- What is the BIOS?
- What is the Blue Screen of Death?
- What is the Deep Web? A guide for the everyday web user
- What is the Lifespan of a Computer?
- What to do if someone hacks your Microsoft Office 365 account
- What to do when your Mac freezes
- What to do when your Mac won’t turn on
- What to do with your old computer
- What's the difference between Office 365 and Office 2016?
- What’s Better – ADSL 2+ or Cable?
- What’s the Difference Between CC and BCC?
- Why are laptop battery life estimates so wrong?
- Why businesses should invest in a Microsoft Windows 10 upgrade
- Why Upgrade Your PC’s RAM?
- Why You Need a Surge Protector
- Why You Need Backup, and 3 Great Options
- Why You Need To Ditch XP and Upgrade Your Operating System
- Why you need to invest in a robust business backup strategy
- Wi-Fi microwave interference: is it real?
- Wi-Fi vs Ethernet: How much faster is a wired connection?
