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Site Reviews

Hard Drive change

22/12/2019

It is such a pleasure speaking with IT techs who actually KNOW what they are doing. My computer had slowed and memory degraded and I needed to get it changed to a solid state drive. I could tell that Edward Carter was clearly a trustworthy professional from the first call. (There are too many “idiot geeks” out there! I’ve seen them and I would never allow them to mess around with my computer.) Not only did he do a terrific job on my computer (yay! it’s fast, and it has TONS of memory now), but he has also undertaken the task of exploring the possibility of getting hold of the Extended Security Upgrade (ESU) for Windows 7. He understood what the ESU was – unlike the idiots I had to deal with that were supposedly official Microsoft Support.
It is extremely difficult for small business to get quality IT support. I am really glad to have found Computer Cures. They are now my go-to people.

Siu Ling

Response from Computer Cures

Thank you for your kind review and the opportunity to resolve your IT needs. Hope to see you again. Regards Edward.

Excellent service

17/01/2020

Thank you so much, Paul, for your excellent service in upgrading my computer’s operating system. All was completed so efficiently, from my initial telephone inquiry to its return this morning, all done! I am more than pleased to join so many others in leaving a ‘five stars’ review of the professional and, importantly, friendly service provided by Paul and Computer Cures, and greatly reassured to know who to call with any computer issues I may have in the future.
Thank you so much again, Paul, for making this process so painless – all your high recommendations are very well deserved.

Jenny Campbell

Response from Computer Cures

Hi Jenny, Thanks for your review and feedback. Your computer is now future-proofed by being upgraded to windows 10. Let us know if you ever need any help with any other computer issues. PS: your dog is so much fun.

Great service- a pleasure to deal with

16/01/2020

Edward replaced the hard drive in our iMac. The turn around was quick and the service was excellent. Edward explained what he had done and took the time to show me around the updated operating system. If we ever need computer support again we will definitely call Edward. Highly recommend his services.

Maddy

Response from Computer Cures

Thanks for your kind review Maddy, it was nice meeting David and you.

Incredible service!

08/11/2019

Starting from the introductory email acknowledging my request, Computer Cures has only exceeded my expectations. Their incredible customer service paired up with superb technical expertise is commendable, but their biggest and most impressive achievement was the honesty in which they conduct business. I would not doubt in contacting them again for any of my computer needs, and I highly encourage anyone to trust Paul and his team to handle any requirement.

Sebastian

Response from Computer Cures

Hi Sebastian, Thanks for your review and feedback. I am so glad we got to the bottom of your motherboard issue. Feel free to drop by our office anytime to have a chat or a beer. 🙂

No more wifi dead spots

04/11/2019

We have quite a large multi-level house and ever since the NBN was installed we have had problems with the wifi dropping out in parts of the house and being non-existent in others. Paul was extremely helpful and knowledgeable from the moment I first spoke to him on the phone. He came and did his on-site assessment, told me exactly what was required (and the cost) and then came and did the work when he said he would. Our wifi is now perfect in every room of the house and even works outside the back of the house! We can now stream Kayo, Netflix and other programs directly to our TV screens from our phones with no lags or drop-outs. Paul stayed at our place until he was certain everything was working 100% and explained it all to me in plain English. His customer service is exceptional and I highly recommend him for your home IT needs.

Craig Whatman

Response from Computer Cures

Hi Craig, Thanks so much your for feedback and review. It was a alot of fun fixing your wifi, and I am happy to hear the results are great. Thanks again for your review. We appreciate it.

 

Site Reviews Summary

55 out of 5 stars (based on 75 reviews)
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