A tricky computer issue was solved. Madu undertook the diagnostic work thoroughly and Paul was fantastic in adapting the service delivery, being reasonable and respectful with the proposed action plans.
I was alerted and enabled to get faulty components fixed under warranty whilst having a functioning computer in the interim. Thanks for a great service.
Genuine respect for senior citizens
I would like to thank your company for the professional, courteous service from both Paul who I spoke to via phone and to Luke for all the above reasons but
genuine respect for senior citizens in explaining in lay terms and for the recommendation for a printer which may seem like a small issue but is concerning for people who constantly have to go to Office Works to often get important documents printed.
I would and will definitely be contacting your business when I need further assistance.
Checked Computer System for attempted scam.
Thank you Paul for your assistance.
Your IT Technician, Mudu was most helpful and I much appreciated his help
and courtesy. He relieved me of much stress over this incident.
Again, please convey my appreciation to all your team – and that includes your wonderful phone reception staff.
Repair and reinstatement of Sonos in home
Luke was on time, extremely efficient and made everything work perfectly in a short period of time. He was also very polite and pleasant to deal with.
Very helpful and prompt service
Paul expertly fixed my confusion over M365 licensing on my laptop and had me up and running again in a matter of minutes. Thanks very much.
My favourite Laptop is alive and well again
Jass arrived on time, and quickly found the problem in the hard drive, replaced it and reloaded all my software including a fresh install of windows, made sure it was working properly again.
Prompt, friendly and efficient
It was great to find Computer Cures! As a recently retired CEO I found myself struggling with some of those systems which hitherto I was privileged to have ‘someone from IT’ sort out for me. A hard drive died, my calendar would not sync with my email…suddenly my life was out of control lol!! Paul listened to my angst (poor Paul..) and diagnosed the problem immediately.
He then arranged for Luke to attend the following day to sort the issues. From beginning to end such lovely people to work with, reliable, efficient and friendly. I know where to go with any issues in the future which, frankly, is a great relief.
Effortless and helpful
Thank you so much for your effortless and helpful installation of my printer and ironing out any other problem I might have had.
TV Wifi Issues
Brilliant service from start to finish, easily identified the issue and come up with a solution.
Thank you, Madu, for thoroughly securing my desktop computer after my recent encounter with scammers. It is an upsetting experience but I once again feel safe thanks to your painstaking check of my PC against any possibility of lurking malware.
As a longtime client, I am extremely grateful for the unfailing excellence and very friendly manner of all at Computer Cures and cannot recommend your wonderful team more highly.
Thank you very much once again.