Computer TLC Maintenance & Support Services
Computer TLC Service
Experiencing any of these issues with your computer?
- Slow to boot up
- Slow to shut down
- Programs crashing
These problems are often caused by a buildup of programs and files and outdated software, to the point where your computer is struggling to operate. It’s like it’s overweight and needs to shed some fat before it can start running fast again.
You figure that maybe your computer needs a bit of a clean-up and update, but it’s a complicated multi step process which you find complicated, frustrating and time-consuming.
The good news is that we’re really good at all that stuff. We know exactly what to do to optimise your computer to ensure it runs as fast as it did the day you bought it.
The TLC We Provide
Here are some of the things we do to restore your computer to like-new working condition:
Install Software Updates
We check your operating system updates and ensure you have the latest. This includes Microsoft Windows and Apple Mac.
Optimise Start Up and Shutdown
Some programs are set to open as soon as your computer is turned on. This can slow down the start up and shutdown process considerably, so we review these with you and reconfigure things to improve speed.
Delete Unwanted Programs and Files
Over time, our computers become overrun with programs we never use and files we don’t need any more and these take up valuable space on our hard drive. When your hard drive is too full, it affects speed.
Clean Out Dust
Dust tends to settle inside computers, which can limit airflow through your machine and affect the performance of the internal fan. If the fan in your computer is not functioning correctly, you computer could overheat, causing it to slow down, and ultimately the buildup of dust can conduct electricity and short circuit your computer.
We also offer remote support – whereby we can logon to your computer remotely and fix the issues. Ideal for when you can’t be physically present when our technicians are available, or if you have an urgent problem that we can fix remotely.
Frequently Asked Questions
By performing regular computer maintenance, you will extend the lifespan of your computer, speed up your computer, and prevent any future issues such as virus infection, data loss or security issues due to old software.
We recommend performing computer maintenance at least every 6 months.
Common tasks for performing regular computer maintenance include: cleaning out dust inside PCs and Macs, updating the operating system on your computer, freeing up hard drive space, removing unnecessary programs, installing the latest Office 365, Windows and OSX updates, running anti-virus and anti-malware security scans, checking your computer firewall, and making sure backups are running correctly.
Yes, it will speed up your PC, Mac or Laptop. We have seen speed increases of up to 30% just from a basic clean up.
Yes, by regularly doing some computer maintenance, you will extend the lifespan of your computer by 2-3 years.
You do not need to clear your cache or cookies. You only need to clear your cache or cookies if there is a problem with a certain website, or some of your online passwords don’t work.
Yes, we run special software on your PC or Mac to work out exactly what is taking up your hard drive free space. This could be old backups, old files from an old computer, photos, software, update installation files, iPhone, or iPad backups.
Give Your Computer some TLC and See the Difference
If your machine seems to be on a “go slow” and driving you crazy, give us a call on 1300 553 166, or send us an email to book in a maintenance tune up.
Just like servicing your car regularly – giving your computer a bit of TLC does wonders for its performance. And it will make you a whole lot happier too!
“My wife and I were having troubles with our respective computers and other electronic gadgets/connections. Paul arrived and we were so pleased to see a person and not have to communicate via email and talk to and allow a “remote” technician to manipulate our PCs from afar. Paul appreciated that our eyes tended to glaze over with PC jargon and gobbledygook. He explained the problems and fixes in easy understandable language.
He went further and assessed our telephones, wireless modem and Apple TV problems (including problems occurring as a result of Microsoft and Apple updates). He also upgraded my wife’s PC to Windows 7 with all the problems of new applications. At the same time he acted on our behalf by talking to Telstra regarding cable connections.
It is all systems go for us now thanks to Paul.
We are thoroughly satisfied with Paul; his integrity, knowledge and professionalism and dedication towards solving problems and have no qualms in recommending his services.
His approach to customer service is truly wonderful and a pleasure to receive nowadays…. (he is so tall I got a crick in my neck talking to him!)
…we will not hesitate to use his expertise again whenever needed.”
Mal & Barb Hutson – Brighton