Computer Virus, Spyware & Malware Removal

Do you suspect you have a Virus? Have you been Scammed or Hacked?

Have your social media accounts been hacked?

Virus, Spyware & Malware Removal MelbourneLeft untreated, malware can cause a whole host of problems. Worst case scenario, your computer will be left unusable and your personal data unsecure and irretrievable.

What is Malware?

Malware (also referred to as viruses) is an umbrella term for a variety of hostile and dangerous programs, including viruses, worms, trojan horses, ransomware, spyware, adware, rootkits and scareware. Usually, malware find its way onto your computer without your consent through spam email attachments.

The most common goal of malware is to steal private data. This can be a serious issue, especially if your computer contains confidential information, such as bank account passwords.

As viruses and other malicious software become more advanced, they are able to remain undetected by anti-virus software. And once your computer is infected, it can be very difficult for the average computer-user to locate and remove it.

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Why is Malware Dangerous?

  • Virus, Spyware & Malware Removal ElwoodMalware can steal your banking information and passwords.
  • Malware can hijack your email account and send spam to your contact list.
  • Malware can transmit your personal/business information to hackers.
  • Malware can delete your personal files and hold your computer to ransom.
  • Malware can wipe your computer hard drive and infect your backups and USBs.
  • Malware can ultimately destroy your computer.

Common Signs of Virus, Spyware and Malware Infections

The signs of malware aren’t always obvious right away. Sometimes it can be a few days before you notice anything different. It’s important to be aware of the symptoms of viruses because the longer your computer is infected, the more damage can be done.

The common signs your PC, laptop or iMac has a virus, spyware, or malware infection include:

  • Computer is increasingly becoming slower to boot up and run
  • Web is unusually slow, or you are experiencing strange wireless dropouts
  • Random computer crashes or freezes
  • Suspicious and/or aggressive pop-up advertisements
  • Hard disk space is continuously running low
  • Strange toolbars installed in Google Chrome and Internet Explorer
  • Suspicious looking browser homepages
  • Strange websites loading without your permission
  • Intermittent internet drop outs
  • Inability to send emails and numerous bounced emails
  • Disabled internet security software
  • Aggressive advertising: selling pornography, online gambling, get rich quick schemes, etc.

Another thing to be aware of is malware infection in mobile devices. If you notice your battery draining quickly, strange pop ups, unusually large phone bills for extra data, or ransom-based messages, malware could be the cause.

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How we Securely Remove Malware

We follow a 5 step procedure to remove viruses, malware or adware infections without damaging your data or harming your computer so that we restore your computer to the way it was functioning before.

  • We use specialised software tools to remove each piece of malware. If these automated tools fail, we remove the infection manually.
  • We also repair any damage or software issues caused by the malware.
  • As a preventative measure, we educate you on the most effective ways of protecting your devices against future infection.
  • We ensure your computer has the latest security software installed and we teach you how to perform regular maintenance.

Finally, we double-check your backup system, making sure it’s functioning properly.

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Frequently Asked Questions

The most common signs of a virus infection include missing and deleted files, strange pop ups, very aggressive advertising, strange programs, your computer constantly crashing, strange toolbars, internet browsers not loading, computer not booting up. Speak to us if you suspect you have a virus on your computer.
A virus is the most serious type of infection. This can cause your computer to crash, files to get deleted, being locked out of your computer, and your computer being damaged.

Malware and Spyware is much more common than a full-blown virus, and is commonly picked up by downloading free software, pirating movies and tv shows, clicking on spammy websites or opening scam emails. Signs of a malware infection include; sending out SPAM emails, a slow computer, aggressive advertising pop ups, and strange programs installed on your PC or Mac.

Ransomware is the most severe and dangerous type of computer virus. It essentially locks up all your files and documents on your computer and demands a ransom payment, usually in bitcoin. These are very sophisticated viruses, and if you don’t pay the ransom you may not be able to retrieve your files. Always make sure you are running backups, and always be careful opening emails and email attachments.
Yes, you can. There a common misconception that Apple Mac computers do not get viruses or malware. We are seeing more and more malware infections on Mac. As Mac computers have become more popular in the last five years, hackers have become more aggressive in targeting apple mac computers.
The most common way a computer gets infected with a computer virus, is through downloading a fake/virus file from a fraudulent website or clicking on an email attachment which has been made to look like a real file. Contact us if you suspect your computer is infected with a virus or malware.
Yes, we can assist. We have advanced tools and techniques which allow us to fix, repair and secure social media accounts once they have been hacked. Speak to us today about your situation.
Yes, we have a dedicated team member who specialises in complex hack remediation and is able to clean up the most complicated hacks.
Yes, we have a dedicated team member who specialises in hacked websites and is able to clean up and secure your website.

Book Malware Removal Now

The more time a virus spends on your computer, the more damage it can do. Book your computer in for malware removal ASAP. Give us a call on 1300 553 166 or fill out the form on this page.

or fill in our online enquiry form today to set up an appointment with a local computer repair technician