Outlook not working? We'll get your inbox back today.

Outlook won’t open, won’t send or receive, keeps crashing, or your calendar and contacts have vanished — Computer Cures fixes Outlook problems for home users, sole traders and businesses across Melbourne, remotely or on-site, usually the same day.

Fix Outlook Issues

Customer Rating: 4.8/5 rating-5-stars based on 170 Reviews

Or fill our online enquiry form today to set up an appointment with a local technician
Outlook problems we fix

If Outlook is doing any of this, we can help

Outlook issues rarely have one cause — a Windows update, a corrupted data file, a mailbox that's grown too large, or a broken Office 365 connection can all look the same from the inbox. We diagnose the actual cause before we touch anything.

Outlook won't open, freezes or crashes on launch
New emails not arriving or arriving hours late
Outlook constantly asking for your password
Missing, duplicated or deleted emails
Won't connect to Office 365 / Exchange / IMAP server
Rules, signatures or auto-replies not working
Add-ins crashing Outlook or disabled unexpectedly
Broke after a Windows or Office update
Need Outlook moved to a new PC or Mac
Emails stuck in the outbox or not sending
Stuck on "Loading Profile" or "Preparing Outlook"
PST or OST file error, or "file in use" messages
Calendar or contacts not syncing across devices
Outlook running slow, lagging or "Not Responding"
Search returning no or incorrect results
Mailbox full or "quota exceeded" warnings
Suspicious emails, spam or a suspected hacked account

Send & Receive Failures

Fixing accounts stuck offline, incorrect server settings, blocked ports and failed authentication so mail flows again.

PST/OST Repair & Recovery

Repairing corrupted data files and recovering emails, contacts and calendar entries that look "lost".

Slow & Crashing Outlook

Cleaning bloated data files, disabling problem add-ins and rebuilding profiles so Outlook runs smoothly again.

Microsoft 365 & Exchange Sync

Reconnecting Outlook to Office 365 or Exchange, fixing calendar/contact sync across desktop and mobile.

How it works

Your inbox back, in four simple steps

1

Tell us the symptom

Call or send a quick enquiry — no jargon needed, just describe what Outlook is doing.

2

Free, honest quote

We give you a fixed-fee quote before we start, remote or on-site, no surprise costs.

3

We diagnose & fix

A senior technician finds the real cause and repairs it — not just a restart and hope.

4

We check it's solid

We test send, receive, sync and search before we finish, and explain what caused it.

Why Melbourne trusts Computer Cures

Real technicians. Fixed-fee quotes. No lost emails.

Your data stays safe

We back up your PST/OST file before touching a corrupted profile, so nothing is at risk.

Same-day availability

Most Outlook problems are diagnosed and resolved within the same business day.

Remote or on-site, your choice

Prefer to stay put? We fix most issues remotely. Prefer a visit? We come to you across Melbourne.

170+ five-star reviews

Trusted by households, sole traders and small businesses right across Melbourne.

Don't lose another day of email.

Support options

Pick the level of help you need

Every job starts with a free assessment and a fixed-fee quote — call us and we'll recommend the right option.

Quick Fix

From a fixed quote

  • One-off remote or phone fix
  • Password, sync or send/receive issues
  • Usually resolved same day
Call for a Quick Fix
Business & Team Email

Custom quote

  • Multi-user Office 365 / Exchange issues
  • Spam filtering & security hardening
  • Ongoing managed IT support available
Talk to Us About Business Email

Let's get your Outlook working properly again.

Speak to a real technician now, or book a time that suits you — most issues are fixed the same day.

Frequently Asked Questions

This is usually caused by an expired password, a changed server setting, a full mailbox, or Outlook losing its connection to Office 365 or your mail provider after an update. We check your account settings, connection status and mailbox size to find the exact cause and reconnect it.

In most cases, yes. We use dedicated repair tools to rebuild damaged PST and OST files and recover mail, contacts and calendar items. We always back up the file first, so the recovery attempt can’t make things worse.

Most Outlook issues — profile errors, sync problems, slow performance, send/receive failures — can be fixed remotely while you watch. If a visit makes more sense, our technicians come to you anywhere across Melbourne.

Not always — it’s often a token or authentication issue after a password reset or Office update. We check for signs of unauthorised access first, then correct the authentication so it stops prompting.

Yes. We export your existing data file and profile settings and set them up cleanly on your new PC or Mac, so nothing is missed or duplicated.

It depends on the cause — a quick setting fix is far cheaper than a full data file rebuild. We always assess the issue first and give you a fixed-fee quote before any work begins, so there are no surprises.

Yes. We support single mailboxes through to full teams on Office 365 and Exchange, including mailbox migrations, shared calendars, spam filtering and ongoing managed support.

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Computer Cures

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