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Thought I might be up for an expensive solution but Fred Kahn identified the (inexpensive) fix
My WiFi in the double brick, single-front terrace house has always been poor in the far rooms, even with extenders. I’d put off tackling it as I thought the solution might be expensive cabling. To my very great relief, Fred was able to diagnose the issue of old software and swapped around cords and had the flexibility of time to stay until the work to update and reconfigure was done.
Response from Computer Cures
Hi Jackie, Thanks for your feedback and review. I am glad we were able to sort out your wifi issues. It just needed some fine tuning. Fred
Wifi boosted
Fred who attended our house, was very knowledgeable and thorough with his solutions for our wifi black spots.
Response from Computer Cures
Hi Glynis, Thanks for your feedback. I am glad we were able to sort out all your wifi issues. Fred.
My slow and weak internet signal was cured
I am very impressed with the professional service provided by computer cures. My first positive experience was the initial conversation with Paul over the phone. He took the time to listen to my internet issues, and he was able to assure me that a solution could be provided to my slow wifi and weak wifi signal in the middle and back of the house.
The technician Fred Khan was fantastic. He provided a networked solution which utilised my dormant cabling in the wall cavities to create a wifi coverage which is consistently around 100 mbps through my entire four bedrooom house, with no weak spots. Previously, the back rooms could not receive a wi fi signal.
Fred also explained the science and rationale behind everything that he did, in easy to understand “ laymans terms”. And the best part was that Fred was a very likeable person, very funny and friendly. He is a treasure.
I highy recommend Computer Cures and Fred Khan, and will definitely use them in the future.
Response from Computer Cures
Hi Victor, Thanks your review and feedback. It was a pleasure meeting you and resolving all your wifi issues. Thanks, Fred and the team.
Luke is a treasure.
I have had Luke to sort out my TVs twice now, he is a keeper, thanks Luke.
Response from Computer Cures
Hi Margaret, Thanks for your feedback. I really appreciate it. Luke
Fantastic help within a flash!
I called the team at Computer Cures and within an hour received a call back and easy to follow step by step guided help to troubleshoot my home network issue. Paul was lovely, and very calm/patient with me as we worked through the potential issues. I would hire them again any day!
Response from Computer Cures
Hi Pauline, Thanks for your review. I am glad we were able to sort out your networking issues. Paul.
Professional Service
Have been using Computer Cures for a few years now and have found them to be the best in the business. Luke set up my new Dell computer recently and it wasn’t an easy job as there was alot of document transfers to do, copy my email address, photos, security and Windows 11 to be set up as well. He completed all tasks efficiently and then spent the time to show me some shortcuts. Always courteous, knowledgeable and cares about the customer. Great team and highly recommend.
Response from Computer Cures
Hi Debbie, Thanks for your review. I am glad I was able to setup your new Windows 11 laptop for you. Luke
Fixed my laptop issues
I had full storage on my computer which was affecting it’s performance, and also lost my emails! Another IT person tried using Team Viewer but it was unsatisfactory. Luke came onsite and freed up lots of space, and found all my emails. He was also very happy to explain what he was doing, and made some suggestions.
Response from Computer Cures
Hi Chris, Thanks for your review and feedback. I am glad we were able to sort out all your computer issues. Many Thanks, Luke and the team.
Superb
Luke Thomas (and Paul) are magnificent. Luke and Paul solved a thorny problem with hardware and my internet provider with a brilliant and correct ‘diagnosis’, calm perseverance, professionalism, and friendliness. I could not recommend Computer Cures (and Luke) more highly.
Response from Computer Cures
Hi Rebecca, I am glad were were able to sort our your internet, router and wifi issues. I am glad you like the new router. Your ISP was challenging to deal with, but we got there in the end!. Thanks for your positive feedback. Luke, Paul and the team.
Luke Thomas; great service!!!!
I had a Microsoft software and printer issue which other “experts” gave up on; Luke solved them quickly with great perseverance; I wholeheartedly recommend Luke and Computer Cures.
Response from Computer Cures
Hi Manny, Thanks for your review and feedback, I really appreciate it. I am glad we were able to sort it all out for you. Luke, and the Computer Cures Team.
Great Service.
Fred was brilliant. He clearly has in-depth knowledge of I.T. systems and was able to complete my transfer to the NBN in a way I didn’t fully understand – no surprise there – which avoided any unnecessary interaction with my ISP.
Will definitely be my first port of call should I need any future support.
Thanks again Fred.
Robert
Response from Computer Cures
Hi Robert, Thanks for your review and feedback. I really appreciate. I am glad I was able to sort out your NBN issues. Fred.