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Customer Reviews
Luke was really responsive and knowledgable!
Luke helped me troubleshoot some of the problems I am having with multiple logins/accounts for mail and calendar and provided some good advice about what I need to set up some better systems. Looking forward to working with him again
Response from Computer Cures
Hi Prue, Thanks for your feedback. We really appreciate it. We look forward to working with you. Luke
Wi Fi problem
We could not get any reception downstairs on tablet or on TV Fred was able to sort out the problems for us On time and if late always contacted us Great Job
Response from Computer Cures
Hi Gary, Thanks for your review. We really appreciate it. Thanks, Fred and the team.
Home WiFi issues
Fred, what an interesting fella, professional and highly competent.
We had been putting up with WiFi issues for so long- given the age of the house, the lack of inbuilt cabling and a growing family of “tweens” we kept on experiencing dropouts- enter computer cures and Fred..
He couldn’t have picked a worse day- pelting down with rain on a Friday night. He was polite, professional and came up with a solution for us installing a UniFi system and configuring it all up. We now have exceptional coverage inside and out of the house..
job well done
Response from Computer Cures
Hi Steve, Thanks for your wonderful review. I am glad we were able to sort out all your wifi issues. Fred and the team.
Home WiFi solutions
Took the time to understand our particular issues and then present appropriate solutions.
Freddie was patient and explained it all in plain English. All done in a timely and courtesy manner. Will not hesitate to use the guys again as we continue to update the home. Cheers
Response from Computer Cures
Hi Michael, thanks for your review and feedback. We really appreciate it. Fred and the Computer Cures team.
Personalised Customer Support
I was very impressed with Luke’s service and review of all our laptops and iPads. He explained what he was doing and was able to fix all the issues that he found. His personal approach was exceptional and the speed with which he addressed all the issues raised was outstanding. I sensed he had a real passion for his job and was able to relate to me and my 15 year old grandson. He has the highest recommendation, as does Paul his boss.
Response from Computer Cures
Hi Joe, it was great meeting you and your grandson. I really enjoyed working through your computer issues. I appreciate the feedback. Thanks, Luke.
Very kind and professional
Thank you for helping me out. Answered any questions I had with friendliness and respect. I felt confident that my laptop was in good hands, and it was!
Thanks again. 🙂
Response from Computer Cures
Hi Anna, thanks for your kind words. I am glad we were able to sort everything out for you. Thanks, Luke and the Computer Cures team.
Solved my problem straight away
Very happy with the customer service. They told me exactly why I wasn’t getting any internet and what I needed to do. Thank you.
Response from Computer Cures
Hi Ellen, thanks for your review and feedback, we really appreciate it. Paul.
Extremely knowledgeable, helpful and friendly
I 100% recommend Computer Cures, thanks to Paul for helping me fix my gaming router. He also gave me the knowledgeable on internet speeds and how to improve them. Am so glad I gave him a call super friendly, will recommend it to my friends and family if they needed help on their computers/wifi. thanks again Paul for everything.
Response from Computer Cures
Hi John, thanks for your review and feedback. Glad we could help.
Complete internet coverage throughout our double brick period home - Excellent service and expertise
I wholly recommend Computer Cures with a big thank you to Paul who was able to talk me through the process of how to achieve complete internet coverage throughout our period home at a reasonable price. The people from Computer Cures were able to do what we thought was the impossible, that is to provide strong internet coverage throughout our very long, large, double brick, 170 year old, Victorian Terrace home in Sth Melbourne.
It began with the cabling expertise of Pierre who has many years of Telstra cabling experience, and was able to provide a cabling solution whilst keeping our home’s period features intact.
Stage 2 was completed by Freddie, a network engineer of infinite talents, who did an expert job of installing access points and cabling neatly throughout the house making sure this was done with careful precision to maintain a seamless signal. Also for answering the barrage of questions that I threw at him.
The cost of installation was affordable and we felt that the knowledge and expertise provided by Paul and his staff was exceptional. I highly recommend Computer Cures for your internet networking solutions to any size home.
Response from Computer Cures
Hi Anastasia, I am glad we were able to sort out all your issues. We appreciate all your feedback. Fred, and the Computer Cures Team.
Extremely knowledgeable and expertise was very impressive
Sorted the network from the ground up to a complete 100% improvement, with better coverage, better seemless coverage and just simply better quality.
The Sonos help was amazing. We had so many issues, that have not been able to be fixed by numerous tech people. Fred’s skills were next level. Completely thrilled to have found a company who know their trade.
Response from Computer Cures
Hi Dan, thanks for your review and feedback. I am glad we got to the bottom of your issues. It wasn’t easy!. Thanks for your feedback. Fred and the Computer Cures Team.