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Attentive, personalised service
Harry has been to my house twice to help me with IT issues – fixing an issue with my laptop and delivering and installing a new desktop. He always takes the time to listen to my questions and my requirements before suggesting a solution. He explains things in a manner I can understand which gives me confidence in his recommendations.
Response from Computer Cures
Hi Colleen, Thank you so much for taking the time to leave an excellent rating. It’s always my pleasure to assist you and we really appreciate your business. Please let me know what I can do for you in the future. Thanks, Harry.
recent e-mail problem.
As a long time Computer Cures customer I recently had cause to book a service call. My technician who called was Fred who fixed my problem and also brought me up to date with current technology. Fred is a wonderful additive to he Computer Cures team.
Response from Computer Cures
Hi Peter, Thank you so much for this 5-star review. We really appreciate you being a long-term customer and helping to share the word about us. We’re here for you anytime. Thanks again, Fred.
Scaling the technical heights, and great communication.
Two visits, and great outcomes with our home WiFi issues, and a home computer in need of a re-build; both for hardware and software. Harry and Fred dug deep into diagnosing our modem issues then progressing to a fix of the WiFi. Throughout the process their communications over our technical issues, and over the pathway to fixes gave comfort that our system was in good hands. Harry also offered little extras like tidying up the cords while getting down on the floor to plug in the computer and was able to fix up many minor, but none-the-less annoying issues for us and educate us on self-fixes or better ways to do things in the future – all done quickly and efficiently. It seemed that nothing was beyond his scope or too much trouble.
Response from Computer Cures
Hi Evan & Gillian, Thanks so much for taking the time to share your experience with us, We’re really pleased to hear you were impressed with our service and that I was able to fix and optimise your home network. Thanks again, Harry and Fred.
Excellent networking knowledge
Fred solved a difficult network speed issue very promptly & efficiently. Fred’s knowledge was very impressive.
Response from Computer Cures
Hi Russell, Thanks for taking the time to give us such great feedback, glad I could help! Fred.
First class support
Thank you so much, Harry and Freddy, for your wonderful support. Your knowledge, expertise, reliability and friendliness is exceptional, and I am so appreciative of your help in all things technology.
To know that I can call Computer Cures for support is immensely reassuring and I have no hesitation in recommending your company with the highest rating.
Thank you so much again.
Response from Computer Cures
Hi Jenny, Thanks so much for sharing your experience with us, We’re pleased to hear you thought our service and friendliness is exceptional. We hope to see you again soon. Thanks, Freddy and Harry.
Setting up a printer
Fred Khan from Computer Cures was knowledgeable, efficient and excellent to deal with in regard to setting up a printer and ensuring that all PCs, iPads etc. were connected.
Response from Computer Cures
Hi Mary, what a great review! I’m thrilled you were impressed with the experience. Thanks Again, Fred.
Resolve problem with external monitor
After Windows 10 did an update, the computer could not connect with the external monitor. I thought I would have to buy a new monitor but Paul advised me that it probably wasn’t the monitor. Rather, it was a glitch that occurred with the update. Techie Fred came out to see me. Sure enough, the problem with caused by Microsoft. Fred found the right driver, installed it and tested it. Everything is back to working order. I don’t need to buy another monitor!
As always, Computer Cures knows exactly what is needed to solve a problem. They are the ONLY people I would call for my tech issues. (And I recently discovered that a friend of mine also relies on Computer Cures for all her tech issues!)
Response from Computer Cures
Hi Siu Ling, Thank you so much for taking the time to leave an excellent rating. We really appreciate your ongoing business. Please let us know what we can do for you in the future. Thanks, Paul and Fred.
Best service
The best professional service and advice one can ask for . From start to finish
Harry did everything sat down with me and explained everything in plain English.
I couldn’t thank them enough.
Response from Computer Cures
Hi Kamil, Thanks for taking the time to give us such great feedback, glad I could help! Harry.
My experience with Computer Cures
I needed help with my ageing MacBook air and found Computer Cures by searching online. Katee was really helpful right from the get go – she put me on to Adam who took care of the rest. Not only did he fix my computer, he also spent a lot of time working with me remotely to explain what he had done, to answer my (many) questions and to set me up so I can better manage my IT stuff going forward. Thank you – excellent service all round!
Response from Computer Cures
Hi Giles, what a great review! We’re thrilled you were impressed with the experience. Thanks again, Adam and Katee.
Excellent job, friendly and helpful..
Outstanding work as always… nice to meet you Harry.
Response from Computer Cures
Lovely to meet you as well Chumbi, Thanks for taking the time to write us a review! We are always glad to provide you with outstanding service. Thanks, Harry.