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Adam's customer service mindset and actions despite trying personal circumstances
My iMac needed some serious work as it was basically gone. Adam brought it back to life as new for a very reasonable price compared to buying a new iMac.
despite being out of action because of an accident he kept contact via phone and made sure everything went well. Great knowledge of Apple!
Response from Computer Cures
Hi John, Thanks for taking the time to give us such great feedback, glad I could help! Adam.
RUN CAT 6 CABLE TO UPPER FLOORS
I had delayed this work due to the difficulty of running Cat-6 cable to 2 upper floors but although the work was a challenge, it was done extremely well and successfully. I am very impressed. I would definitely use them again for any electrical etc work.
Thank you.
Response from Computer Cures
Hi Wayne, what a great review! We’re thrilled you were impressed with the experience. Thanks again, Harry.
Problem solved
Paul and his team all have the same approach . Knowledge, friendly, ability to diagnose the problem and rectify the problem in the promised time frame.Not very often do you find customer service at this level.Would highly recommend Paul and his team.
Response from Computer Cures
Hi Richard, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Thanks, Paul and the Computer Cures Team.
Wi Fi Fixed
From the moment of my enquiry to the completion of the installation, the team at Computer Cures were fantastic. The advice from Paul was spot on and he arranged the tech to attend within days.
Tim arrived at our home as scheduled and carried out an appraisal of our wi fi needs. Tim then explained the work needed and provided an estimate of costs. We proceeded and Tim went to work to install our new wi fi network which covered three levels of our house. Once installed Tim performed a performance test and explained how the system worked.
We could not be happier with the level of advice and service we received from all the team at Computer Cures and will certainly recommend them to others.
Response from Computer Cures
Hi Peter, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Thanks again, Tim.
TV issues this time !!
Tim from Computer cures firstly sorted out our It issues at home and then sorted out our Smart TV Issues — Great service and delightful to deal with – Tim explains exactly what is wrong and what is needed to fix the issues. If you have a problem I would highly recommend computer cures.
Response from Computer Cures
Hi Nicole, Thanks so much for sharing your experience with us. We hope to see you again soon. Thanks, Tim.
As usual attendance on time with personable attention and explanation
This company as always fulfills its promises and always leaves me and my computers happy
Response from Computer Cures
Hi Mal, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Thanks again, Harry.
First Rate
I have been a client of Computer Cures for many years and have always found them
to be reliable ,very competent and always happy to go that extra yard..
My recent service booking was with Harry, who was most helpful and who apart from fixing my problems advised me of additional and new features that I was unaware of.
Response from Computer Cures
Hi Peter, We are incredibly grateful that you took the time out to leave us a 5-Star review. Thanks, Harry.
Five star experience
Thank you so much, Harry, for your invaluable help in solving all my various issues – I had quite a list! – so efficiently and, importantly, in such a friendly manner. I am most appreciative of all and have no hesitation in recommending Harry and Computer Cures for your expert technology services. Definitely a five star experience!
Thank you so much again.
Response from Computer Cures
Hi Jenny, Thank you so much for taking the time to leave us a 5 star rating – it’s much appreciated! Harry.
Tim’s knowledge, experience and problem solving ability
Tim is a great Computercures representative. He spent the time to explain what he was doing and provide a solution to my phone and laptop syncing issues.
Response from Computer Cures
Hi Elsbeth, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Thanks, Tim.
He provided me a friendly and understandable service
Just finished dealing with Harry and Experienced an excellent experience! He did the job I wanted but also picked up on and saved my computer from inevitable future problems!
He provided me a friendly and understandable service and I could tell by his eyes (even behind a mask) he was smiling. I couldn’t be happier so thanks Harry and thanks computer cares!
Response from Computer Cures
Hi Peter, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Thanks, Harry.