Data Backup & Recovery Service

data backupWe save important information on our computer thinking it’s safe. Unfortunately, it isn’t.

Computers will crash without warning, losing all the data you can’t live without. Precious family photos, vital business documents, financial information and more – all gone.

The good news is, you can protect your important data.

Whether you’ve lost it all, or are taking measures to avoid data loss in the future, we can help.

Data Backup

Data backup is essential if you want to prevent losing important files. We can setup manual or automated backup systems on your Mac, PC, iPhone and iPad.

There are three main types of data backup:

  • External hard drives
  • Cloud storage
  • Network Attached Storage (NAS).

We will assess you needs, equipment and methods of working and recommend the system we feel will suit you best.

Customer Rating: 5/5 rating-5-stars based on 290 Reviews

1300 553 166
or fill in our online enquiry form today to set up an appointment with a local computer technician

External Hard Drives

External hard drives are the most popular form of data backup for home users. We can pair your external hard drive with a business-grade back up software, and schedule regular, automated backups.

We also suggest pairing an external hard drive with cloud storage. Having two forms of backup will ensure your data is 100% secure.

Cloud Storage

Cloud storage refers to uploading your data to a secure, off-site server on the internet. Your files can be accessed from any computer, smart phone, and tablet anywhere in the world using your login details. This means that even if your entire home or office is destroyed, your files will be safe.

We can setup automatic cloud storage backups, and teach you how to transfer files from one computer to another with apps such as Dropbox.

unbound-dropbox-sync

Network Attached Storage (NAS)

A NAS system is ideal for more advanced home and office users. NAS lies somewhere between an external hard drive and cloud storage. It connects to your home or office network, and allows every connected device to access the same files. We can also setup an NAS that allows files to be access via the internet.

1300 553 166
or fill in our online enquiry form today to set up an appointment with a local computer technician

Data Recovery

Have your files, photos, and emails suddenly disappeared? Has your computer died, taking with it your essential data?

In many cases we can access lost data, recover missing information, and transfer it onto another computer.

Here’s how we’ve helped two of our clients with lost data.

  • A new client of ours gave us a call, concerned she had lost a year of financial documents and emails. Luckily, we were able to recover all of her lost data and setup Microsoft Outlook as though the whole event never happened. To avoid this happening again, we setup cloud storage and a second backup system.
  • Another client called us when his laptop died. We were able to remove the hard drive, plug it into another computer, and recover all files and documents. He was so relieved.
  • Click here to read more about our data recovery services.

data backup

Frequently Asked Questions

Why are backups important?

Backups are very important, as they are your insurance policy in case anything goes wrong with your computer. Things that can damage your computer include viruses & malware, getting hacked or scammed, accidently deleting important files, damaged or corrupted hard drive, operating system damage, and more.

The emotional cost and financial cost can be very large to attempt to retrieve any lost data. Data recovery may not be successful, so backups are extremely important.

How many forms of backup should I have?

We generally recommend 2-3 forms of backups. One form can include some automated backup to a portable hard drive or NAS system. A second form can include some form of online or cloud backup. And a third form is an offsite backup.

What is the difference between on-site backups and cloud backups?

On-site backups involve backing up data to a portable hard drive or NAS or some other system physically in your home or business. A cloud backup means your data is backed up to a secure location online, so if your computer is lost or stolen, or damaged we can retrieve all your data.

Are cloud backups secure?

Cloud backups are secure. They have been around now for well over a decade and use the highest level of encryption and 2-step security. We always recommend using complex passwords and restricting user access if you run a business.

What are the different backup solutions available to me?

There are many forms of backups available. We need to speak with you to get some more background about your needs and requirements. For home users we recommend onsite and cloud backups. For business we recommend a NAS system with cloud backups.

What is the different between a ‘full’ and ‘incremental’ backup?

A ‘full’ backup means that the entire computer is backed up each time to the backup device. An ‘incremental’ backup means, that only new or revised files are backups.

An example may include a Full backup on day 1, and then for the next 6 days, an incremental backup, then on the 7th day a full backup. This saves space, and makes the backups run much faster.

Protect or Recover Your Data

If you’d like to protect your data or recover lost data, get in contact. Don’t risk losing important files, cherished photos, and private financial documents.

Call us on 1300 553 166 or fill out the form on the top right of this page.

1300 553 166
or fill in our online enquiry form today to set up an appointment with a local computer technician
Amanda Kibell“My laptop died and I was lost! Saw the reviews and called. Paul was so lovely and after a 20 minute conversation on the phone where he gave me some options of what the issue might be, I booked him in for the next day!

He saved my info from my hard drive, explained to me what had happened and why and he helped me shop for exactly what I needed as my laptop was beyond repair. I would never have known what to look for. I would highly recommend his service!

Lovely guy, straight to the point and finds a solution no matter what the situation.”

Amanda Kibell – Parkdale