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What is ransomware? Should you pay the ransom?

Malware comes in many shapes and forms, infecting your computer and putting your personal information at risk in different ways. Ransomware is a type of malware that works by holding a computer’s data hostage and demanding the user pay a hefty sum to regain access.

In this article, we’ll dig a little deeper. What is […]

How do I find the best computer repairs near me?

We all rely on our computers, whether we’re working remotely, connecting with friends and family, winding down with our favourite TV show, or checking the latest news. But when our computer starts behaving strangely – weird pop-ups, loud fan noises, maybe even the dreaded blue screen of death – we’re faced with a big […]

Only work with IT support companies with these must-have traits

Are you researching IT support companies? Looking for a bit of guidance? You’ve landed in the right place.

Many small- and medium-sized businesses rely on that one team member who’s particularly tech-savvy to overcome IT hiccups. While this may work in some instances, it’s not a sustainable approach.

What happens when that person doesn’t know how […]

Five reasons upgrading to Windows 10 is worth it

Until July 2016, upgrading from Windows 7 and Windows 8/8.1 to Windows 10 was free. But if you haven’t made the switch four years on, is it still worth it? Should you fork out the $225 to upgrade?

In short, yes. Upgrading to Windows 10 is absolutely worth it – and here are five reasons […]

Must-know family tech support tips for the school holidays

School holidays are usually a time for family trips, outdoor activities, and adventuring. But, times have changed, and chances are, you and the kids are stuck indoors. And that means more screen time.

Save yourself the headache and ensure everyone’s gadgets are safe, secure, and up to scratch. Here are our top seven family tech […]

Remote IT support for the COVID-19 pandemic

The Coronavirus (COVID-19) outbreak has completely transformed the way we live. For many of us, working from home is one of the most significant changes we’ve had to make.

There are many advantages to working from home – no more peak-hour commute and no more sitting next to the guy that eats tuna every day […]

Should you upgrade to macOS Catalina?

Most computer users feel a little apprehensive when a new operating system (OS) update is released. Experience has taught us that what’s new isn’t always as good as what came before – especially if you are using an older model device.

If you are a Mac user deciding whether or not to upgrade to macOS […]

Protect yourself from these dangerous Facebook Scams

Scams and other digital threats have come a long way since the email spam of the late 90s and early 2000s, and malicious actors are employing more sophisticated tactics than ever before to harvest personal information and turn it for a profit.

Facebook, with its more than 2.37 billion users worldwide, is one of the […]

Managed IT services vs break/fix services: what’s the difference?

Managed IT services and break/fix services both play critical roles in business IT support. Looking to complement the capabilities and IT resources they have in place, small- and medium-sized businesses (SMBs) are tasked with choosing between the two.

Both managed and break/fix services share the same goal: to address IT concerns such as installations, repairs, […]

5 Mistakes you’re probably making that result in a slow Mac

Are you grappling with a slow Mac computer? There are few things in life more infuriating than that smug rotating rainbow wheel. The good news is, by changing a few of your bad computer habits, you can significantly improve your device’s performance.

Here are five mistakes you are probably making that has resulted in a […]

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